
Learn how to fix the “Couldn’t find the game or app” error on PS5!
February 3, 2025If you own a PlayStation 5, you may have come across the error “Unable to find game or app” when trying to open a game or program already installed on the console. This problem, which prevents some games from working properly, seems to be related to a system bug and can appear for no apparent reason. Fortunately, there are simple solutions to resolve this error and restore the console’s performance. Check out the main steps to fix the error below:
Steps to Resolve the Problem on PS5
- Update your system and game – Make sure both your console software and the game are on the latest version.
- Remove the game with the error – If the problem occurs when starting a specific game, access its menu by pressing the “Options” button and choose the delete option.
- Reinstall the game – Go to your game library or PlayStation Store and reinstall the game.
- Rebuild the database – If the error persists, restart your PS5 in Safe Mode and select the “Rebuild Database” option to reorganize the system files.
- Reset your console – As a last resort, reset your PS5 by going to Settings > System > System Software > Reset Options > Reset your console . Before performing this process, back up your data to avoid losing important information.
Solution for Games Installed on External SSD
If you use an external SSD to run PS4 games on PS5 and encounter this error, the procedure is a little different:
- Access your game library – Locate the game with the error in your list of installed games.
- Remove from Home Page – From the drop-down menu, accessible via the “Options” button, select “Remove from Home Page”.
- Reinstall the game on external storage – Make sure the external SSD is properly formatted as extended storage and reinstall the game.
By following these steps, you can troubleshoot the issue and ensure that your games run normally on PlayStation 5 without the need for additional technical support.
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